[Gpg4win-devel] Avoid confusion of new users
bernhard at intevation.de
Thu Oct 12 18:33:22 CEST 2006
On Monday 09 October 2006 20:27, Timo Schulz wrote:
> Example: a) People confuse the current window support of WinPT with
> gpgol. They assume this is the Outlook plugin.
> b) It seems on some machines (Outlook 2002) there is no
> warning the plugin does not work and people ask why
> the buttons "do nothing" even so the plugin, they
> refer to the WinPT (!) task bar program, is active.
I believe this will be hard to come by.
For the user the whole functionality should work seamlessly,
which I can understand. This should be the goal.
So we need to teach the interested users to help us debugging.
Regular documentation or more graphic seperation will not help.
We should improve our "report problems" instructions,
if we can.
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