[Gpg4win-users-en] Problems with an signated E-Mail

[Andre Heinecke]

Hi,

On Tuesday 4 September 2018 15:42:39 CEST Gregor Burck wrote:
> we've playing around with gpg4Win and Outlook 2016.

Cool. Let us know if you find a problem that blocks your usage.

> A strange problem: I send an signated E-Mail to a collegue. she can't  
> move the mail 

Moving mails should work with 3.1.3 but only with 3.1.3. Before that it was 
impossible when the mail was open. You had to select a different mail or 
unselect the mail with "ctrl + click" before you could move it. Maybe that 
helps but it should not be necessary with 3.1.3.

> and set a category on it.

That is indeed a known problem. But I don't think we had this documented / a 
task for this. I've opened one to track it: https://dev.gnupg.org/T4127

> When she send me an mail, I'm able to do this.
> 
> We already install the newest release 3.1.3
> 
> Is this a known problem?

That moving mails does not work with 3.1.3 is not a known problem. I can only 
offer to look into it if you could provide a log (log level 1) of such a 
failed move.

By that I mean that you would need to enable gpgol debugging as described 
here:
https://wiki.gnupg.org/TroubleShooting#Enable_GpgOL_debugging

Then start Outlook, try the failing move and close outlook again. If you then 
send me the log I can look into it to figure out what might be going wrong.

Best Regards,
Andre

-- 
Andre Heinecke |  ++49-541-335083-262  | http://www.intevation.de/
Intevation GmbH, Neuer Graben 17, 49074 Osnabrück | AG Osnabrück, HR B 18998
Geschäftsführer: Frank Koormann, Bernhard Reiter, Dr. Jan-Oliver Wagner
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