<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
</head>
<body text="#000000" bgcolor="#FFFFFF">
<p>You won't be surprised, but it turns out the email address did have a typo.</p>
<p><br>
</p>
<p>I concentrated so hard on "purchasing@gatehardware" because I thought it would be wrong, I was missing the fact: .com<br>
</p>
<p>is spelled .dom</p>
<p>see how that looks the same with one extra line :-/</p>
<p><br>
</p>
<p>So thank you for insisting it is that simple, and now I have learned a few other things about how they are selected by various software.</p>
<p>Have a great day or night (my time zone GMT-7)</p>
<p><br>
</p>
<br>
<div class="moz-cite-prefix">On 10/10/2018 10:00, Jeff Smith wrote:<br>
</div>
<blockquote type="cite" cite="mid:MWHPR1301MB199707EE1240D5E32767F852D6E00@MWHPR1301MB1997.namprd13.prod.outlook.com">
<style type="text/css" style="display:none;"><!-- P {margin-top:0;margin-bottom:0;} --></style>
<div id="divtagdefaultwrapper" style="font-size:12pt;color:#000000;font-family:Calibri,Helvetica,sans-serif;" dir="ltr">
<p style="font-family: Calibri, Helvetica, sans-serif, serif,
EmojiFont; font-size: 16px;">
<span title="" class="">Thanks</span>, however the email is matching, and here are some hints that this is not the problem:</p>
<p style="font-family: Calibri, Helvetica, sans-serif, serif,
EmojiFont; font-size: 16px;">
</p>
<ol style="font-family: Calibri, Helvetica, sans-serif, serif,
EmojiFont; font-size: 16px; margin-bottom: 0px; margin-top:
0px;">
<li>Everything works if I do it with Kleopatra instead of GpgOL, and the other clients work fine matching the email address in that certificate. It also can verify received signed/encrypted just fine from that certificate.
</li><li>Very important: When it asks me if I want to generate a new certificate, I simply click the filter icon to the right (which it says will remove the filter), and it instantly finds the correct certificate by, as you say, matching the email address.
</li></ol>
<br style="font-family: Calibri, Helvetica, sans-serif, serif,
EmojiFont; font-size: 16px;">
<p style="font-family: Calibri, Helvetica, sans-serif, serif,
EmojiFont; font-size: 16px;">
</p>
<p style="font-family: Calibri, Helvetica, sans-serif, serif,
EmojiFont; font-size: 16px;">
So what filter are you creating by default that is not allowing it to see his own certificate unless it has been generated directly using GpgOL?</p>
<br>
<br>
<div style="color: rgb(0, 0, 0);">
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" face="Calibri, sans-serif" color="#000000"><b>From:</b> Andre Heinecke
<a class="moz-txt-link-rfc2396E" href="mailto:aheinecke@intevation.de"><aheinecke@intevation.de></a><br>
<b>Sent:</b> Wednesday, October 10, 2018 12:41 AM<br>
<b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:gpg4win-users-en@wald.intevation.org">
gpg4win-users-en@wald.intevation.org</a><br>
<b>Cc:</b> Jeff Smith<br>
<b>Subject:</b> Re: [Gpg4win-users-en] GpgOL trouble finding own certificate after Send</font>
<div> </div>
</div>
<div class="BodyFragment"><font size="2"><span style="font-size:11pt;">
<div class="PlainText">Hi,<br>
<br>
On Tuesday, October 9, 2018 6:40:15 PM CEST Jeff Smith wrote:<br>
> Hello, I'm teaching my clients to use gpg4win 3.1.3 but there are some<br>
> problems making it hard for them to understand what to do. I have figured out<br>
> ways to make it send that I hope give clues how to resolve this.<br>
<br>
Thanks for extending the userbase. :-)<br>
<br>
> We already have signed keys so I imported his own key after installing<br>
> 3.1.3. When he tries to reply to me it will sign/encrypt automatically.<br>
> Problem is it finds no certificate for his email address and guides him to<br>
> generate new keys both for signing and to encrypt to self, but we need <br>
> to use the one I gave him that is already there. I found out that if I press<br>
> the filter symbol to the right of each field where the key was not found, it<br>
> finds it. Then sign/encrypt works.<br>
><br>
> I discovered that if I did have GpgOL generate the new key, then that new<br>
> key will be found every time. So what is not being configured to find his own<br>
> imported key automatically?<br>
<br>
GpgOL matches the key by the "Email Address" so if you open Kleopatra the key <br>
needs to have the same Email address as the one used in Outlook. This is <br>
because when verifying a signature we also check that the signing key matches <br>
the "From" address.<br>
<br>
So my most likely guess would be that the Key used by your customer does not <br>
have a matching "Email Address". You can add a new userid with this email on <br>
the same key using the details dialog in kleopatra.<br>
<br>
Hope this helps,<br>
Andre<br>
<br>
<br>
-- <br>
Andre Heinecke | ++49-541-335083-262 | <a href="http://www.intevation.de/" id="LPlnk325676" class="OWAAutoLink" previewremoved="true" moz-do-not-send="true">
http://www.intevation.de/</a>
<div id="LPBorder_GT_15391872077100.6610833756855108" style="margin-bottom: 20px; overflow: auto; width:
100%; text-indent: 0px;">
<table id="LPContainer_15391872077080.5916826649032776" role="presentation" style="width: 90%;
background-color: rgb(255, 255, 255); position:
relative; overflow: auto; padding-top: 20px;
padding-bottom: 20px; margin-top: 20px;
border-top: 1px dotted rgb(200, 200, 200);
border-bottom: 1px dotted rgb(200, 200, 200);" cellspacing="0">
<tbody>
<tr style="border-spacing: 0px;" valign="top">
<td id="TextCell_15391872077080.515498132120989" colspan="2" style="vertical-align: top;
position: relative; padding: 0px; display:
table-cell;">
<div id="LPTitle_15391872077080.8412616860237585" style="top: 0px; color: rgb(0, 120, 215);
font-weight: 400; font-size: 21px;
font-family: wf_segoe-ui_light,
"Segoe UI Light", "Segoe WP
Light", "Segoe UI",
"Segoe WP", Tahoma, Arial,
sans-serif; line-height: 21px;">
<a id="LPUrlAnchor_15391872077100.5213160150490073" href="http://www.intevation.de/" target="_blank" style="text-decoration:
none;" moz-do-not-send="true">Intevation: Hauptseite</a></div>
<div id="LPMetadata_15391872077100.03442690797514181" style="margin: 10px 0px 16px; color:
rgb(102, 102, 102); font-weight: 400;
font-family: wf_segoe-ui_normal,
"Segoe UI", "Segoe
WP", Tahoma, Arial, sans-serif;
font-size: 14px; line-height: 14px;">
<a class="moz-txt-link-abbreviated" href="http://www.intevation.de">www.intevation.de</a></div>
<div id="LPDescription_15391872077100.002222714112861235" style="display: block; color: rgb(102,
102, 102); font-weight: 400; font-family:
wf_segoe-ui_normal, "Segoe UI",
"Segoe WP", Tahoma, Arial,
sans-serif; font-size: 14px; line-height:
20px; max-height: 100px; overflow:
hidden;">
Die Intevation GmbH Wir sind ein unabhängiger IT-Dienstleister aus Osnabrück und realisieren Lösungen ausschließlich als Freie Software (Open Source). Damit bleiben unsere Auftraggeber herstellerunabhängig und frei in der Wahl des Dienstleisters.</div>
</td>
</tr>
</tbody>
</table>
</div>
<div id="eFrame-e0c174961c276af8cabc9d04" class="m-encrypt-frame" style="top: 1173px; left:
732.313px; display: block;">
<a class="m-frame-close OWAAutoLink" id="LPlnk250460" previewremoved="true" moz-do-not-send="true">×</a>
<button id="editorBtn" class="m-btn
m-encrypt-button" type="button" style="">
</button></div>
<br>
<br>
Intevation GmbH, Neuer Graben 17, 49074 Osnabrück | AG Osnabrück, HR B 18998<br>
Geschäftsführer: Frank Koormann, Bernhard Reiter, Dr. Jan-Oliver Wagner</div>
</span></font></div>
</div>
</div>
<br>
<fieldset class="mimeAttachmentHeader"></fieldset> <br>
<pre wrap="">_______________________________________________
Gpg4win-users-en mailing list
<a class="moz-txt-link-abbreviated" href="mailto:Gpg4win-users-en@wald.intevation.org">Gpg4win-users-en@wald.intevation.org</a>
<a class="moz-txt-link-freetext" href="https://lists.wald.intevation.org/cgi-bin/mailman/listinfo/gpg4win-users-en">https://lists.wald.intevation.org/cgi-bin/mailman/listinfo/gpg4win-users-en</a></pre>
</blockquote>
<br>
<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br>
<table style="border-top: 1px solid #D3D4DE;">
<tbody>
<tr>
<td style="width: 55px; padding-top: 13px;"><a href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient" target="_blank"><img src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png" alt="" width="46" height="29" style="width: 46px; height: 29px;"></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e; font-size: 13px; font-family: Arial, Helvetica, sans-serif; line-height: 18px;">
Virus-free. <a href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient" target="_blank" style="color: #4453ea;">
www.avg.com</a> </td>
</tr>
</tbody>
</table>
<a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1" height="1"></a></div>
</body>
</html>