[Gpg4win-users-en] Error when decrypting a file with kleopatra

[Andre Heinecke]

Hi,

On Wednesday 19 February 2014 10:13:08 Fabian Nick wrote:
> Bernhard,
>
> thanks for the tip!
> The image can be found here: http://postimg.org/image/891i5a48n/

This is sadly a bad error message that also occurs in the case when you just 
try to decrypt something that is not a gpg message. Your customer is probably 
trying to decrypt the wrong file. (A file that is not encrypted)

This error message happens when gpg on the command line would tell you:
gpg: no valid OpenPGP data found.
gpg: decrypt_message failed: Unknown system error

You could let him create a checksum over the file to verify that it is the 
same. GpgEX offers that option. So he can right click and create a checksum 
over the file and then right click the same file to decrypt it. You then can 
compare those checksums to see if he really tries to decrypt the file you've 
sent him.

>
> Regarding your suggestions:
>
> a) I've already opened the public key file he sent us and it looks ok.
> Opening the encrypted file we sent back to him just reveals some binary
> nonsense  b) I cannot decrypt the file since I don't have his private 
> key... ;-)

With regards to b) You can try to decrypt it. It should show you "no secret 
key" but this whould show you at least that it is a valid OpenPGP message. 
(In which case the error should be different)

Regards,
Andre

-- 
Andre Heinecke |  ++49-541-335083-262 |  http://www.intevation.de/
Intevation GmbH, Neuer Graben 17, 49074 Osnabrück | AG Osnabrück, HR B 18998
Geschäftsführer: Frank Koormann, Bernhard Reiter, Dr. Jan-Oliver Wagner
-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 198 bytes
Desc: This is a digitally signed message part.
URL: <http://lists.wald.intevation.org/pipermail/gpg4win-users-en/attachments/20140219/d30469ae/attachment.sig>