[Gpg4win-users-en] Crashes in gpg4win 3.0.3

Andre Heinecke aheinecke at intevation.de
Mon Jan 15 09:01:23 CET 2018


On Saturday 13 January 2018 00:08:20 CET David Kronlid wrote:
> I just installed gpg4win 3.0.3 on a computer which previously didn't have
> gpg. It runs win 7 64-bit. I unchecked GPA and GPGOL during installation.
> In about 20 minutes it already has crashed about 5 times. Dirmngr and
> kleopatra are the ones crashing again and again. It crashes both if I open
> kleopatra from the windows start menu or if I use the explorer extension.

That is indeed strange, some security software might block Dirmngr actions and 
cause an error state we have not yet handled, but then Kleopatra should not 

> Also when I imported a key from a key server I once ended up getting 2 OK
> buttons to choose from and no Cancel button. I have too little information
> to figure out if this simply is a GUI/programming error or if it's related
> to the crash bug(s) in kleopatra and dirmngr.
> If you want me to file a bug report please let me know if there are any log
> files or debug packages I can install in order to make a bug report that
> gives enough information. 

If you figure out how to reproduce this please report a bug under dev.gnupg.org

> I have used gpg on Linux and gpg4win on Windows for many years so if you
> just point me in the right direction I might help find the problems causing
> the crashes.

For the crash (again a ticket in dev.gnupg.org) would be best.

The interesting logs would be the dirmngr log:
(Create or edit %APPDATA%\gnupg\dirmngr.conf) and put in there:

	debug-level guru
	log-file c:\some_writable_path\to_a_logfile.txt

For Kleopatra:

	Start debug view ( https://docs.microsoft.com/en-us/sysinternals/downloads/
debugview ) and filter for lines starting with: org.kde.pim

Thanks for your help analysing this.

Best Regards,

Andre Heinecke |  ++49-541-335083-262  | http://www.intevation.de/
Intevation GmbH, Neuer Graben 17, 49074 Osnabrück | AG Osnabrück, HR B 18998
Geschäftsführer: Frank Koormann, Bernhard Reiter, Dr. Jan-Oliver Wagner
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