[Gpg4win-users-en] An error occurred while trying to add the user-id: General error

Emanuel Schütze emanuel at intevation.de
Wed Apr 21 10:16:49 CEST 2010

Hi Ken,

On 13.04.2010 12:13, Ken wrote:
> I am running recent installation of gpg4win 2.0.2
> When I click on one of my certificates and choose to Add-Id, I enter
> an email address and hit ok.
> I then get the error message:
> "An error occurred while trying to add the user-id: General error"
> (This is not a helpful message). The User-Id is not added to the
> certificate.

Thanks for reporting!
But I can't reproduce it with gpg4win 2.0.2 (on a fresh WinXP and Vista 
Adding a new user-id of an OpenPGP certificate works fine for me.

Can you try again this test:
* Create a new OpenPGP test certificate with Kleopatra.
* Select new certificate
* Run "Add user-id..." from context menu
* change name and email-address
-> Kleopatra shows message dialog: "User-ID successfully added."

Does this test work for you?

If you get an error please enable Kleopatra log for this test:
Instructions (German only, sorry): 
Add two ENV vars: 
* KLEOPATRA_LOGDIR, value: e.g. "c:\TEMP\kleologdir"
Interesting log file is "kleo-log". You can send us this file.


Emanuel Schütze  |  ++49-541-33 50 83 - 746  |  http://www.intevation.de/
Intevation GmbH, Neuer Graben 17, 49074 Osnabrück | AG Osnabrück, HR B 18998
Geschäftsführer: Frank Koormann, Bernhard Reiter, Dr. Jan-Oliver Wagner
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