[Gpg4win-users-en] An error occurred while trying to add the user-id: General error

Ken kmailuk at googlemail.com
Wed Apr 21 16:55:40 CEST 2010

Hi Emanuel,

Your steps worked without any problems for me.  I was also able to
change the expiry date.  I am trying to remember what I did the last
time when it failed. I believe I was doing this through Thunderbird.
I'll try again and update you if I encounter this error again.

Thanks for your help.


2010/4/21 Emanuel Schütze <emanuel at intevation.de>:
> Hi Ken,
> On 13.04.2010 12:13, Ken wrote:
>> I am running recent installation of gpg4win 2.0.2
>> When I click on one of my certificates and choose to Add-Id, I enter
>> an email address and hit ok.
>> I then get the error message:
>> "An error occurred while trying to add the user-id: General error"
>> (This is not a helpful message). The User-Id is not added to the
>> certificate.
> Thanks for reporting!
> But I can't reproduce it with gpg4win 2.0.2 (on a fresh WinXP and Vista
> installation):
> Adding a new user-id of an OpenPGP certificate works fine for me.
> Can you try again this test:
> * Create a new OpenPGP test certificate with Kleopatra.
> * Select new certificate
> * Run "Add user-id..." from context menu
> * change name and email-address
> -> Kleopatra shows message dialog: "User-ID successfully added."
> Does this test work for you?
> If you get an error please enable Kleopatra log for this test:
> Instructions (German only, sorry):
> http://gpg4win.de/doc/gpg4win-compendium-de_29.html
> Add two ENV vars:
> * KLEOPATRA_LOGDIR, value: e.g. "c:\TEMP\kleologdir"
> * KLEOPATRA_LOGOPTIONS, value: "all"
> Interesting log file is "kleo-log". You can send us this file.
> Regards
> Emanuel
> --
> Emanuel Schütze  |  ++49-541-33 50 83 - 746  |  http://www.intevation.de/
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