[Gpg4win-users-en] An error occurred while trying to add the user-id: General error

Ken kmailuk at googlemail.com
Wed Apr 21 17:00:49 CEST 2010

Two minor things I have noticed playing with Kleopatra:

(1) When the system requires PIN entry it does not let me Paste (i.e.
no right-click or Ctrl-V).  Pasting would be useful as I store very
long pass-phrases in a password safe on a USB drive and are tedious to
(2) When I select "Change Passphrase" and then hit Cancel at the
Pin-entry stage, the dialoge box sayts "Passphrase successfully
changed" although it has not been.


2010/4/21 Ken <kmailuk at googlemail.com>:
> Hi Emanuel,
> Your steps worked without any problems for me.  I was also able to
> change the expiry date.  I am trying to remember what I did the last
> time when it failed. I believe I was doing this through Thunderbird.
> I'll try again and update you if I encounter this error again.
> Thanks for your help.
> Ken
> 2010/4/21 Emanuel Schütze <emanuel at intevation.de>:
>> Hi Ken,
>> On 13.04.2010 12:13, Ken wrote:
>>> I am running recent installation of gpg4win 2.0.2
>>> When I click on one of my certificates and choose to Add-Id, I enter
>>> an email address and hit ok.
>>> I then get the error message:
>>> "An error occurred while trying to add the user-id: General error"
>>> (This is not a helpful message). The User-Id is not added to the
>>> certificate.
>> Thanks for reporting!
>> But I can't reproduce it with gpg4win 2.0.2 (on a fresh WinXP and Vista
>> installation):
>> Adding a new user-id of an OpenPGP certificate works fine for me.
>> Can you try again this test:
>> * Create a new OpenPGP test certificate with Kleopatra.
>> * Select new certificate
>> * Run "Add user-id..." from context menu
>> * change name and email-address
>> -> Kleopatra shows message dialog: "User-ID successfully added."
>> Does this test work for you?
>> If you get an error please enable Kleopatra log for this test:
>> Instructions (German only, sorry):
>> http://gpg4win.de/doc/gpg4win-compendium-de_29.html
>> Add two ENV vars:
>> * KLEOPATRA_LOGDIR, value: e.g. "c:\TEMP\kleologdir"
>> * KLEOPATRA_LOGOPTIONS, value: "all"
>> Interesting log file is "kleo-log". You can send us this file.
>> Regards
>> Emanuel
>> --
>> Emanuel Schütze  |  ++49-541-33 50 83 - 746  |  http://www.intevation.de/
>> Intevation GmbH, Neuer Graben 17, 49074 Osnabrück | AG Osnabrück, HR B 18998
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