[Gpg4win-users-en] GPGOL 3.1.5 not working in current Outlook 365

[Andre Heinecke]

Hi,

On Monday, December 10, 2018 8:25:31 PM CET Johannes Kastl wrote:
> GPGOL cannot be used, as it does not load. The error message is:
> 
> "Not loaded. A runtime error occurred during the loading of the COM Add-in"
> 
> Is this a known issue? Any hints? Any places I could look to help
> debugging this?

Sometimes there is a problem that GpgOL is not correctly installed if Outlook 
is running while Gpg4win is updated and the installer is run twice. Then after 
a restart the old addin is deleted but the new addin is not correctly moved in 
the right place. This is an issue in our installer scripting tool and not that 
easy to fix.

In that case it shows in Outlook as exactly this error. Please check that 
there is a gpgol.dll in <gpg4win_installation_dir>\bin or if you are using 
64bit outlook in bin_64. If not -> Reinstall Gpg4win :-)

If there is one in both those places then you might have a different issue.


Best Regards,
Andre

-- 
Andre Heinecke |  ++49-541-335083-262  | http://www.intevation.de/
Intevation GmbH, Neuer Graben 17, 49074 Osnabrück | AG Osnabrück, HR B 18998
Geschäftsführer: Frank Koormann, Bernhard Reiter, Dr. Jan-Oliver Wagner
-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 228 bytes
Desc: This is a digitally signed message part.
URL: <http://lists.wald.intevation.org/pipermail/gpg4win-users-en/attachments/20181211/9b7e4c28/attachment.asc>