[Gpg4win-users-en] Some emails not decryptable

[Michaela Azevedo Pires]

I can't add GpgOL to outlook 2016 how do I do it?

Com os meus cumprimentos,
Michaela Pires
michaelapires at isassociados.pt 



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-----Original Message-----
From: Gpg4win-users-en <gpg4win-users-en-bounces at wald.intevation.org> On Behalf Of Bernhard Reiter
Sent: 10 de março de 2021 17:18
To: gpg4win-users-en at wald.intevation.org
Subject: Re: [Gpg4win-users-en] Some emails not decryptable

Am Mittwoch 10 März 2021 16:01:09 schrieb Michaela Azevedo Pires:
> So what should I install to be able to read their messages?

Save the attachement called "encrypted.asc", open it in Kleopatra.

Can you decrypt it?

If not, please do 
  gpg -v --decrypt encrypted.asc
on the command line 
(https://wiki.gnupg.org/TroubleShooting#Command_line_operations)

Check if the numbers there (correspond to your public key identifier).

Best Regards,
Bernhard